Shipping policy

Shipping Policy — CUT & THREAD

At CUT & THREAD, every piece is handled with precision and care — from final stitch to final delivery. Our shipping process is designed to ensure reliability, transparency, and a seamless post-purchase experience.

Processing Time

All orders are processed within 1–3 business days. During peak drops, restocks, or promotional periods, processing times may extend slightly due to high demand — but quality control is never compromised.

Each garment undergoes a final inspection before dispatch to meet our construction and finishing standards.

Shipping Timeframes

Estimated delivery timelines:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–14 business days (varies by destination)

Please note that these are estimated delivery windows and may be affected by customs procedures, carrier delays, or external factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable duties or taxes for international orders are the responsibility of the customer.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. This allows you to follow your package in real time from our facility to your doorstep.

Address Accuracy

Customers are responsible for providing accurate shipping details. CUT & THREAD cannot be held liable for delays or losses resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your package appears delayed or lost in transit, please contact us. While we work closely with our logistics partners, we will actively assist in resolving the issue to the best of our ability.

Damaged Items

In the rare event your item arrives damaged, please notify us within 48 hours of delivery with clear photographic evidence. We will review and provide an appropriate resolution promptly.

CUT & THREAD operates with a commitment to craftsmanship and accountability — your order is more than a package; it’s a representation of our brand.